Troubleshooting Help Facility

Before you try to write to customer service (using the link at the bottom of the list), please make sure you understand refreshing and limitations with imported listings. Here is a list of our most common questions.

General
Can't login

Images
Missing images or Red X's
Fuzzy images
Can't upload images

Listings
HTML editor problems
Can't select category
Hits/bid counts wrong
Listings in wrong folders
Hit counts show ?
Can't copy/relist listing
Refresh doesn't work
Ads won't import

Contact customer support