Overview: "Sold" Folder

The Sold Folder is where you:

 

• Find checkout information.  Make sure to read about checkout automation.

• Mark various statuses of your listings, such as SOLD, or SHIPPED.

• See who has left feedback for you, and vice versa.

• Send e-mail and track e-mails that you send.

• Learn the exact time your buyer read your e-mail.

• Print invoices.

• Add customer notes.

• Download your checkout information to Endicia.com or Stamps.com.

 

Each row in your Sold Folder contains the high bidder userid and their email address. Underneath each row, you may find a checkout record.

 

A checkout record contains additional information about the buyer (e.g. name, mailing address, and telephone), and will show up under the following circumstances:

 

• When you have checkout enabled in your user profile.

• When your buyer uses eBay checkout.

• When your buyer pays by PayPal using OUR PayPal logo, the one we supply in your WBN's.

 

If you are not seeing all of your checkout information, then please read more about Checkout and Marking Status of Listings.

 

If you are having trouble with payment processing, please read the Post-sales FAQ.