I cannot log in!

If you used the mail-password feature already, and are still having trouble, this is definitely browser-related. The problem is solvable.

 

If you are having problems logging in:

 

1. Make sure you are using Internet Explorer 6.0 or greater. Check which version you have by clicking (H)elp->(A)bout on your browser. Click here to upgrade your browser.

2. Check the time on your PC.  On a rare occasion, a user finds their PC clock to be set wrong. This might force your login cookie to expire as soon as we create it. So, make sure the PC time is set correctly.

3. Try changing the security setting on your browser. If you go to (T)ools -> (I)nternet options ->Security, you can change your security setting. Just lower it one notch so that you can accept cookies from our site.

4. Try deleting your cookies and browser cache.  Most websites use cookies to store a login cookie on your computer. This is so that we know who you are during your visit.  (Deleting cookies is 100% safe.)

• In your Internet browser, go to (T)ools->(I)nternet options.

• Click DELETE COOKIES and click OK.

• Click DELETE FILES and click "all offline content", then OK.

• Close all browsers.

• Reboot.